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How to use this site: Click on a logo below to go to the company's page; click on "policy" to see the basics of their customer satisfaction or return policy.  What our ratings mean


A+

    120x60 REI Logo policy  policy  policy  policy  jcrew.com234x60 policyNordstrom policy    Sears Where Else? policy    policy   policy    nullpolicy  

policy    macys.com policy         Orange Glo (makers of Oxi-Clean, etc.) policy

A   

    The Company Store policy


B+

    ICE.compolicy   The Sharper Image policy  Sephora.com, Inc. policy Tupperware.com, Inc. policy


B

    policy  120x60 Black Logo policy  Banner 10000014policy  Logo 120x90 policy


B-

      FragranceNet.com - 3,500 Fragrances, up to 70% OFF- FREE Shipping policy


C


D


F


Comments welcome here!

Important notes: Policy information is taken straight from the merchant's web site, but is usually only an excerpt of the most important points. We attempt to be as accurate and up-to-date as possible, but sometimes things change faster than we can update them. Be sure to check the merchant's latest policies on their site before ordering. Also, online policies may differ from in-store policies.

Disclaimers: The ratings of individual merchants are purely based on the opinion of SatisfactionGuaranteed.org. While some of the merchants listed are sponsors of this site, the rating process is based only on stated store customer satisfaction policies. SatisfactionGuaranteed.org accepts no responsibility for the performance of any listed merchant and you agree to this by using this site.

Privacy: You are not required to give us any personally identifying information to use our site. If you do give us your e-mail address to respond to comments you would like to share with us, we will not rent it or give it away.